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  • 1.  Mapadoc / SPS Commerce

    Posted 06-24-2020 14:56
    I have a customer that was approached directly by SPS Commerce regarding Mapadoc and looked a preliminary discover demo a couple of weeks ago.   They called me today to let me know they now want me involved and would like me to attend the full product demonstration.  Does SPS Commerce / Mapadoc work through the Sage reseller channel?  Does Sage have an endorsed EDI vendor?  I don't like the surprise end around.  As more companies approach directly, others perceive it to be more acceptable.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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  • 2.  RE: Mapadoc / SPS Commerce

    Posted 06-25-2020 06:47
    I think this is here to stay ( customers going direct ). We really have no way to know exactly how these contacts happen. I'd guess that a large percent are customers responding to emails or web searches. In return, the ISV calls the company to answer questions, etc. 

    My personal belief is that I need to adjust to low/no margin and build my access agreements accordingly.

    For example, I have a customer who approached me last night to "sit in" on a Beanworks demo. Their access agreement lapsed so for me to do that it would be prepaid or they'd have to renew. In a low/no margin world these types of "courtesy" meetings we previously may have done for free will go away unless the customer is on an agreement directly with us.




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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: Mapadoc / SPS Commerce

    Posted 06-25-2020 07:18
    Edited by Doug Higgs 06-25-2020 07:19
    Yes Wayne, it has arrived.  In this case, my customer has been getting marketing information from Mapadoc for several years and finally responded to it.  I used to sit in on demos for free because there was a potential commission if the sale closed.  If there is little or no commission then we need an access agreement or something similar or we'lla be running a charity.

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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  • 4.  RE: Mapadoc / SPS Commerce

    Posted 06-26-2020 14:17
    @Doug Higgs, reach out to Bill Gaustad at SPS.  You'll know him as he's attended & presented at MOTM and worked at SWK before SPS purchased the MAPADOC product and brought on board the SWK employees.  The MAPADOC module is on the Sage price list, yes, there is a commission on the sale. 

    Bill Gaustad
    Senior Channel Sales Manager
    P/F: 651-400-1373

    bgaustad@spscommerce.com




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    Moira Goggin
    Chismet Consulting Corp.
    Long Beach CA
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  • 5.  RE: Mapadoc / SPS Commerce

    Posted 06-26-2020 15:03
    Thanks @Moira Goggin  I will contact Bill.  I attended one his MOTM presentations a couple of years ago. ​​

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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Assistant to the Traveling Secretary
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