OK, so here's what I found on this particular item. The item was already on a sales order. If you looked in the ItemWarehouse file, you could see the Qty Committed was the total OH, and the Cost Committed was the total value at the wrong cost. (Wrong as in not what they wanted, but not wrong according to the file.) I DFDM'd the two Committed fields to 0. Then I did the adjust off, adjust back in one more time. This time it held with the new average cost. I then DFDM's the value back in (new value) to the Committed fields. So I'm going to suggest to them next time they need to do this - delete the item from any sales orders while you are changing the average cost, then add the lines back in. We'll see if that works.