Sage 100

Lot UDFs Disappearing Upgraded to 4.4.8 and now our Lot UDFs are disappearing for certain users on the Lot/Serial Number Distribution Screen. I've already tried deleting all customizations and re-entering. No luck. When I distribute lots during SO Invoice Data Entry for CMC I don't see any of the UDFs: I tried updating the custom panels for both All Users and just a user with problems, but no luck. On the panels that don't work, I'm missing every UDF. The UDFs are all multiline. 4 of them are type string and two of them are type numeric. Does anyone have a clue on how to fix?

What version are they coming from? Look at this if they're coming from 4.1. I also think that at 4.4 the UDF's were incorporated and there may be similar additional steps. I have a customer considering a similar upgrade. I also seem to remember Socialcast chatter about the 4.4 incorporation of Lot/Serial UDFS that did not work exactly like the prior Extended Solution did. http://infosource.sagesoftwareonline.com/sw_attach/kdb.asp?isresolutionconceptid=512886

They were coming from 4.4.6

Not sure what you mean by ""just a user with problems"". Do you mean right clicking on the panel in question for the user | panel settins | reset panel? Usually, that is all I have to do when the user notices that the UDF is AWOL.

Not all users are having the problem. As far as I can tell all workstations involved have the same OS and same permissions. We have tried all the ""normal"" things like Reset.

The customer has a ton (slightly exaggerated) of UDFs and scripts. Is there a UDF limit?

A combined total of 20,000 bytes of field lengths. I also tried to upgrade my local MAS 90 from 4.40.6 to 4.40.8 based on this thread and ran into a ""The program entered cannot be found....SO_SalesOrder_BUS"" error whenever I try to launch sales order, invoicing, Cash Receipts or Customer maintenance. I do have literally a TON of UDF's and scripts. I can't believe that support's response is to RE-INSTALL!

DB, Is that a total 20,000 for all of MAS or just for a particular table?

A combined total of 20,000 bytes for field lengths of all felds of all tables.

So where do you go to know what an install is currently at?

Use the Edit Fields button in UDF and Table Maintenance and it displays on that screen. There's also a limit of 1,000 fields.

@haroldwestover The Lot/Serial distribution panel supports multiple objects. Perhaps those users that don't see their UDF's are using custom panels that were reset for something other than the SO_IinvoiceTierDistribution_Bus object?

FIXED Problem resolved, for any user where the udfs were not appearing in their panel. In order to fix, our customer created a custom panel for just that user for the specific task that wasn't working. After creating the custom panel for that specific user, he deleted it. When the user restarted the task it took the customizations for the all users, all companies panel. Does anyone have any ideas why that would have fixed the problem or what files were hit?

Wacky. Might have to try @HaroldWestover's solution for something similar our client is experiencing.