Sage 100

Looks like another SPS issue: _**ALERT!**_ - Error when Processing Payments through Sage Gateway Sage Payment Solutions users may be experiencing an error when attempting to process payments through Sage Virtual Terminal, Sage Exchange, or an integrated payment application. Our IT teams have been engaged and are working to resolve the issue. It is possible that some payments may be authorized in spite of the error message being received. Please review your credit card batch before settling to ensure that there are no duplicated payments. We apologize for this inconvenience and thank you for your patience.

Sage Support ?@SageSupport 12min ago #SagePayments is experiencing a System Outage. Our apologies for the inconvenience. For more, visit #SageCity at http://bddy.me/29gFcSJ

APS is looking better this week

And it looks like there _was_ an issue yesterday as well at around 7p ET. Sage Support ?@SageSupport 18hr ago #SagePayments had a service interruption earlier. And we're happy to inform you that it is now restored. Read more http://bddy.me/298ggKt

One client today is missing their Virtual Payment and Merchant Payment Numbers in all of their AR Payment Types. A strange happening. Right? there is no reason a Payment Type would suddenly go missing; is there?

Unless maybe they did something in Company Maint > CCP and because of possible SPS connectivity issue, it edited/changed the settings in Pmt Maint.

**ALERT Update - _partially resolved_** Error when Processing Payments through Sage Gateway-Update We have resolved the majority of the issues impacting payment processing and are continuing to work on addressing some isolated issues. Please review the transactions in your open batch to ensure there are no duplicate payments. In Sage Virtual Terminal, go to Batch Management, Credit Card. Review the transactions for any instances of the same customer, card number and amount listed more than once. Click the Void option on any duplicate instances of a transaction. In Sage Exchange, click Batch Management under Quick Links, select the desired account and then click LAUNCH. Review the transactions for any instances of the same customer, card number and amount listed more than once. Click the small triangle to the right of any duplicate instances of a transaction, then click the VOID button. If you continue to experience difficulty processing payments, please email virtualsupport@sage.com or call 877-470-4001. We apologize for this inconvenience, and thank you for your patience.

Update: Error when Processing Payments through Sage Gateway-Update A recent service interruption with the Sage payment gateway resulted in error messages being displayed on credit card payments that were, in fact, authorized. The error messages being returned caused customers to resubmit payments, resulting in duplicated authorizations on some cards. After the issue was resolved on Friday, July 1, 2016, Sage advised all customers to review their transaction history and void any duplicate payments. In order to give all customers adequate time to do so, our batch settlement processes were delayed by several hours. We will resume normal batch settlement times today, Saturday, July 2, 2016. Sage has taken the precaution of voiding transactions from July 1, 2016 that appeared to be duplicates of other transactions. We identified probable duplicates by looking at transactions with the same customer name, card number and transaction amount. Please review your transaction history for any discrepancies. For assistance with voiding or refunding duplicate payments, re-entering a void payment, or viewing transaction history, please visit https://www.support.sagepayments.com and click ""Maintenance, Alerts and Outages."" Due to the delay in our settlement processes, recurring payments were also delayed. Any recurring payments scheduled for July 2, 2016 will be processed on July 2 as expected; they will process later in the day than normal. We apologize for this inconvenience. For more information and updates regarding this issue, please visit our Self Service Portal at http://www.sagepayments.com/Support-Resources/Self-Service-Portal Best Regards, Sage Payment Solutions