Sage 100

Looks as if it's my day to wrestle with a customer swapping out a computer for Windows 7 where paperless office won't even install the PDF. This is an EES 4.3 -- the MAS version is 4.3.23 I believe. None of the advanced paperless even get me to the point of where a PDF is installed. I naturally suspect some type of rights issue though of course they claim they are admin, have tried, etc. Any ideas when the PDF itself won't even install. No other apparent errors though the install log for pdf shows a bunch of failures

Tried this? Resolution Details TITLE : How to install Sage PDF Converter for Sage MAS 90/200 4.30 for Paperlesson Windows 7 DETAILS : INFORMATIONAL ** THIS INFORMATION HAS NOT BEEN VERIFIED ** How to install Sage PDF Converter for Sage MAS 90/200 for Paperless on Windows 7. Unable to initialize the PDF Converter Entry Type: Informational Product: Sage MAS 90 ERP Sage MAS 200 ERP Application: Paperless Office Version Reported: 4.30 Subject: How to install Sage PDF Converter for Sage MAS 90/200 for Paperless on Windows 7. Unable to initialize the PDF Converter Possible Resolution: Before performing the steps below make sure User Account Control (UAC) is turned off (notification completely disabled), consult your system administrator before making any changes to system settings. Sage Support is not responsible for assisting with system configuration modifications. (Note: you may also need to run the installation of the PDF Converter in Windows XP compatibility mode) 1. Manually install the Amyuni PDF Converter - Go to the MAS90\Home folder and run PDFInstall.exe 2. Go into Start Menu | Printer and Faxes | and search for the Amyuni PDF Converter 3. Rename the Amyuni PDF Converter as Sage PDF Converter 4. Go into MAS | File | Run and enter PL_ADVANCEDOPTIONS_UI 5. Install the converter and test the converter to see if it initialized properly Please also see: How to Install and Uninstall the PDF Converter Note: Windows 7 is not supported on any version of MAS prior to 4.30.0.18. This KB only applies to versions released since 4.30.0.17. 4.30 versions require Program Fix LM4046-T, as well (make sure all the instructions on the download page for LM4046 are followed exactly). 4.40 versions require at least Product Update 1, with LM4045-T, or Product Update 2 or above without Program Fix LM4045. Please view our Supported Platform Matrix for our most currently supported platform. Supported Platform Matrix

Thanks - what did the trick was installing the LM4046 which I stupidly did not realize wasn't included in the latest SU.... once installed I was able to create the PDF, went in and changed the port and all is well. Thanks

@WayneSchulz I felt bad no one was answering you - you are ALWAYS there for others! Maybe it's a fear factor, trying to help the man behind the curtain. :)

I was going to say to check UAC but you had it figured out b4 I could get off the phone with a client!

My experience has been that you must load LM4046 on W7 on V4.3 on any update after 17. The sage guidelines are kind of fuzzy.

Yes it's not overly clear on when it's required -- sort of like sometimes you specify \MAS90 on installing patches and conversions and other times just the folder above ...

Sorry Wayne, was jat a clients all day yesterday and was going to give your what you already found out. Glad you got it resolved, though it would have been nice to help you because as Therese mentioned you always seem to have the anser for the rest of us.