Sage 100

 View Only
  • 1.  Limit to # of email addresses in Paperless Customer Setup?

    Posted 01-05-2022 14:48
    Client is on v2021 Standard.  They email invoices to their customers monthly.  All work fine except 1 customer that is setup with 9 Contact Codes plus 'Use Customer Email Address'  so 10 total.
    It worked fine in v2018 and nothing has changed within the email addresses.  
    The error she gets is: 
    Error 41: Invalid Integer Encountered (range error or non-integer) 
    Program: SY_UI.pvc   line 663

    Last Chanell opened: 32650
    Last File Name: AR_customerPDFlog

    any ideas?
    Nancy

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------


  • 2.  RE: Limit to # of email addresses in Paperless Customer Setup?

    Posted 01-05-2022 14:51
    Try changing some to CC / BCC, to avoid the new log table's character limit.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 3.  RE: Limit to # of email addresses in Paperless Customer Setup?

    Posted 01-05-2022 15:13
    Thanks Kevin..I'll have her try that.

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------



  • 4.  RE: Limit to # of email addresses in Paperless Customer Setup?

    Posted 01-05-2022 17:22
    I don't think this is your issue - however it's an interesting problem report and seems to have only been reported in the last 30 days. Unfortunately, Sage doesn't include any information about what the resulting error message is ( if any ). 

    Unable to send emails containing a "Friendly" sender or receiver name in Sage 100

    Summary
    Unable to send emails containing a "Friendly" sender or receiver name in Sage 100 if the email address contains a contains a space

    For example the following will fail:

    Sage Customer <Sage.Customer@SomeEmail.com>

    This will not:

    SageCustomer <Sage.Customer@SomeEmail.com>

    Cause
    Possible Defect

    Resolution
    Do not use a space in the "friendly" email name.

    ------------------------------
    Wayne Schulz
    Schulz Consulting
    860-516-8990
    ------------------------------