Sage 100

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  • 1.  #()&#$ Labels

    Posted 03-12-2026 19:26

    Client new to labels.  Has a locally installed Zebra printer.  If you go into the printer via Printers in Windows, it shows a default label size of 4x6. When he attempts to print Inventory labels using that printer, they do not print correctly.  IF he goes into Setup EACH TIME before printing, the label size shows 4x3 and if he changes it, it works that time.  HOWEVER.... he is the only person printing labels, so where is this other size coming from?  In Crystal I have the No Printers and Dissociate Formatting blah check boxes checked. (I can't see his printer from the server where I created the form.)



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 2.  RE: #()&#$ Labels

    Posted 03-12-2026 23:53

    It's been decades since I had my hands physically on a Zebra printer, but hearing from others, there might be settings in the printer itself that come into play.  It isn't just the Windows print object.

    Printing from CR to a Zebra is notoriously difficult.  That's why programs like BarTender are often used.

    Good luck!



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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  • 3.  RE: #()&#$ Labels

    Posted 03-13-2026 01:01

    I highly recommend the robust and dependable BarTendor which can be driven with scripting. 



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    Dan Burleson
    Software Consultant
    Connex Software
    Corvallis OR
    541-829-1054
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    Original Message


  • 4.  RE: #()&#$ Labels

    Posted 03-13-2026 05:28

    You might try a different brand of print driver.  Try a Loftware Zebra driver.  https://drivers.loftware.com/brand/zebra



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 5.  RE: #()&#$ Labels

    Posted 03-13-2026 07:10

    Maybe a better driver choice is the Seagull Scientific (Bartender) drive for Zebra.  

    https://www.bartendersoftware.com/resources/printer-drivers/zebra



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 6.  RE: #()&#$ Labels

    Posted 03-13-2026 09:37

    Sometimes I've had to make a completely new form for the printer, even if 4x6 is a normal size it already has. Making a new form in Printer > Printer Preferences > Manage and then adding that as the default every place it stores that value has worked for me in the past. It is frustrating because printers seem to store things under advanced, and then also under settings, and also manage, and every printer is different and likes to hide stuff. You also might have to attach the new custom form to the Crystal Report to make everything work. All printers are possessed by minor demons but label printers seem to go above and beyond. 



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    Kate Krueger
    Consultant
    MicroAccounting
    214.800.5555x553
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  • 7.  RE: #()&#$ Labels

    Posted 03-13-2026 10:10

    Thanks to everyone - will have IT try various things next week (because it's tied down too tight for me to be able to do anything)



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------

    Original Message


  • 8.  RE: #()&#$ Labels

    Posted 03-14-2026 10:07

    So I have found where it was setup incorrectly - on the RDS. Now I'm waiting on IT to fix it for me.  Client had it installed locally and was running Sage as an RDS app so I screwed up which printer I was looking at when I looked at the default.



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------

    Original Message


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