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  • 1.  KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 09:28
    KnowledgeSync question. Is there a way to print out a listing of events showing the details, e.g. schedule, subscribers, etc.? We have a customer with over a hundred events (all Crystal reports being emailed to different users) and they would like to know who gets what and when. Would be very nice! May have to call Don Farber but thought I would ask here first.


  • 2.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 10:49
    It looks like it should be possible to report off of KS_Object.mdb, but you would have to play around with it a bit or see if Don will give you schema docs.


  • 3.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 11:01
    Yeah, I saw that one. Thanks @PhilMcIntosh .


  • 4.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 13:41
    @ThereseLogeais, I'm not our in-house KSync guru but I did some checking on the database structure. I think you could put together a query using KS_Object.package and KS_Object_out_email and get the basics of what you are looking for. It looks like the join would be on the Package_id column. There is also a Out_Report table in the database. We don't use KSync to generate and distribute Crystal reports but I suspect you may want to incorporate this table as well if you want to limit the packages you report on to just those that involve a Crystal report. I'm not answering you question exactly but I'm hoping I to point you in the right direction. Good luck and happy hunting.


  • 5.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 14:49
    Thanks @ShawnSlavin ! It's getting me closer....


  • 6.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 15:20
    The only thing I can't quite get is the scheduling info, like when does it run? There is a Schedule table but I don't see any obvious link to Package, Out_Email, Out_Report or any other logical table for that matter. What I do have is the Event Name, those who receive it, what the actual Crystal Report name is, and the parameter information. A good start, at least.


  • 7.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 15:50
    @ThereseLogeais take a look at the table called sqlalert. I think this might be the lynch pin table. Limit the records to [Active] = 1 then tie to the Schedule table by Schedule_Id and the email table by Email_Id. This might get you closer. I think Package is a list of steps to execute for a specific alert. I think I feed you a Red Herring. Oops. No more fish tonight!


  • 8.  RE: KnowledgeSync question. Is there a way to print

    Posted 06-05-2013 15:52
    Did Farber ever call?


  • 9.  RE: KnowledgeSync question. Is there a way to print

    Posted 08-16-2013 15:12
    I think I finally have it conquered!!! Spent some time with Tricia Cate from VineyardSoft the other day and even she didn't know how to do it. I had some help from @MarcCregan and I finally figured out how to get what I need. Yay!!! It's not final yet but it is a great way to end the week!! Definitely an HSD for me!!!


  • 10.  RE: KnowledgeSync question. Is there a way to print

    Posted 08-20-2013 11:52
    @ThereseLogeais - Do you mind sharing your solution? This information would be nice to have.