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October 9, 2019
ACH Direct Product Discontinuation Announcement
For resellers of ACH Direct
Executive Summary:
- Due to comparable direct deposit processing functionality in the Sage 100 Payroll module (2018 and 2019 releases), Kissinger Solutions has determined that ACH Direct for Sage 100 2017 will be the last release.
- Users of Sage 100 2017 and ACH Direct should be aware that Sage will issue the last Tax Table Update for Sage 100 2017 on 1/31/2020 and will discontinue phone support for Sage 100 2017 on 9/30/2020.
- Kissinger Solutions will continue to provide ACH Direct support and maintenance for users on Sage 100 2017, however, Kissinger will be unable to procure support services from Sage for Sage 100 2017 after 9/30/2020*.
- Upon upgrading to Sage 100 2018 or 2019, the Sage 100 Payroll module's built-in direct deposit processing features can be used to provide employees with payroll direct deposit.
Dear Brett,
We are reaching out to you as a reseller of the ACH Direct enhancement software for Sage 100 with important information about ACH Direct.
As you may already be aware, Sage has announced a 9/30/2020 phone support retirement date for the 2017 release of Sage 100. The 2017 release was the last Sage 100 release to require the use of ACH Direct (or another extended solution) to provide users with the conveniences of payroll direct deposit.
The 2018 and 2019 releases of Sage 100 include comparable functionality to that which has been provided by ACH Direct. Now that this functionality is included as part of the Sage 100 Payroll subscription, at no additional cost to the Sage Payroll module user, ACH Direct users who have upgraded to Sage 100 2018 or 2019 have made the switch to the direct deposit capabilities of the Payroll module itself.
If your Sage 100 customers using ACH Direct have not yet upgraded to the 2018 or 2019 Sage 100 payroll module, please be advised that it will be necessary for them to make the switch from ACH Direct to the Payroll module's built in direct deposit processing when they do upgrade; ACH Direct will not be available for use with Sage 100 2018, Sage 100 2019, or future releases.
Beause we know that some users may not have the ability to upgrade right away, Kissinger Associates will continue to provide support and maintenance for ACH Direct users on earlier releases.*
We will be emailing this information directly to ACH Direct users soon. If you have any questions, please feel free to reply to this email or contact me using the number below. We appreciate your relationship with Kissinger Solutions and look forward to serving you in the future.
Sincerely,
Diane Schultz
Kissinger Solutions Division Manager
dianes@kissingersolutions.com
800-562-5456 x202
*Sage Payroll tax table updates are not provided for unsupported levels and the last tax table update for Sage 100 2017 is scheduled for 1/31/2020. Sage phone support will be discontinued for Sage 100 2017 on 9/30/2020, however, Sage indicates that access to the Sage Online Support Knowledgebase will continue to be avaiable.
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