Sage 100

Just upgraded from 2013 advanced to 2017 advanced. Users remote desktop to a Windows 2016 terminal server. Excel 2010 is installed on the terminal server. When using the ALE and clicking the Excel icon, users receive an Error 88 SY_Excel.pvc.

couple ideas, does it happen to every user? do the users have a role set up that allows them to export ALEs to excel? was excel installed while the terminal server was in ""install"" mode?

Not an exact match, but close. Error: ""65 SY_Excel.PVC 165"" Products Sage 100 Description Error 65 SY_Excel.PVC 165 when exporting using the Excel icon to export data from a lookup. Cause Excel is not properly installed or registered on the workstation: Resolution Re-register Excel; Go to Start / Run and type: Excel /regserver. If this fails you will need to reinstall Excel.

here's the module option for it, i don't recall what version it was introduced but you may want to verify it.

Thanks. Not a role permissions issue. It happens to my user with all role rights. I have IT reinstalling Excel in install mode now. Thanks everyone. I will keep you posted.

We have seen this when excel is not properly configured for terminal services on newer windows servers

@JeffFiddelman what do you mean by not properly configured?

Try running excel and it can say something like (this version of excel not authorized for terminal server )

I can try to get the exact message from excel if it would help

Excel opened ok. I am waiting to hear back from the IT guy to see if the re-install worked.

IT re-installed Excel in install mode and everything is working fine. Thank you to everyone for all of the great ideas. FYI he didn't use install mode to install Excel on the TS the first time. That was the issue.

And I thought IT folks knew how to install things...

LOL.. Half my business is fixing what IT did.