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  • 1.  Just starting bumping into this at some clients wh

    Posted 05-22-2018 13:44
    Just starting bumping into this at some clients while trying to RDP to them. The quick fix is to uninstall a MSFT update, but it will reappear if you don't deny it forever. The permanent fix is to install the MSFT updates on the server side as well. https://social.msdn.microsoft.com/Forums/windowsapps/en-US/82b9f99b-436d-4e66-a461-06401d30ba13/remote-desktop-suddenly-broken-due-to-credssp-encryption-oracle-remediation?forum=WAVirtualMachinesforWindows


  • 2.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 13:48
    If the client doesn't have immediate access to their server, then the workaround is the only thing possible (along with uninstalling the update). We actually have a KB on that as well, since we were cornered in this situation as a hosting provider with no control over our user's workstations. For those dealing with the same issue: https://support.gotomyerp.com/portal/kb/articles/receiving-message-an-authentication-error-has-occurred-resolved


  • 3.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 13:54
    Between this and the MS update that screwed up paperless AGAIN - fie on MS!!!!!


  • 4.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 14:22
    @JeffSchwenk Thanks! Good info. I just ran into this recently.


  • 5.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 14:30
    I had this battle yesterday with a remote server. IT ended up unchecking ""Allow connections only from computers running Remote Desktop with Network Level Authentication"" found in Computer > Properties > Change Settings > Remote Tab. I'm sure it undermines all of the security that Microsoft was trying to put in place with the update but at least work can continue.


  • 6.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 14:48
    @KateKrueger This solution will work, but not in all cases. If you're stuck, you can do the GPO / Registry work around. It's easy to do, reversible, and definitely solves the problem until everything is correctly patched.


  • 7.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 15:36
    Add this to your registry on your local computer if you want to use RDP: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\CredSSP\Parameters] ""AllowEncryptionOracle""=dword:00000002 Once you add this you need to reboot your computer and then you can connect again.


  • 8.  RE: Just starting bumping into this at some clients wh

    Posted 05-22-2018 18:04
    Just ran into this - thanks everyone!