Sage 100

Just received a telephone call from SAGE in Irvine CA. This is a SAGE employee who works from home. I had a scheduled tech support call that had to be re-scheduled for tomorrow. Apparently, no calls are going into or out of the SAGE Irvine location. So there must be a few SAGE 100 tech support people still working there.

**For your information** Our Irvine campus is experiencing a telecom outage that is affecting our ability to quickly answer incoming Sage 100 and Sage 500 ERP customer and partner calls. During this outage, we are sending overflow technical support calls to other locations to be triaged; which may result in a delay before reaching a trained Sage 100 or Sage ERP analyst. **We anticipate that you, our Sage Business Partner, may also experience an increase in call volume.** We apologize for any inconvenience you experience due to this outage and we will notify you when this situation has been resolved.