Been too long since I had a question regarding Retention Billing and am rusty.
The end user reports that sometimes the customer pays the full invoice amount (not holding back the retention) and at other times pays invoice amounts less retention. At the end of the job they are left with retention amounts and not sure how to clean them up.
Also end user is saying that when they enter credit memos it does not reduce retention, at job end they have left over retention, again how to clean up.
In a few cases they have negative retention at the end of the job, not even sure how that happens at all.
Looking for some general advice on how to fix/adjust retention amounts and insight into what they might be doing wrong.
------------------------------
Greg Stiles
S & W Microsystems
Torrance CA
310.787.1010
------------------------------