Sage 100

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  • 1.  I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:34
    I've a client that deleted the ADMIN role, so currently no one can get to role or user maintenance to re-create it. I'm leaning towards data file display and maintenance, Does anyone else have any thoughts?


  • 2.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:35
    Yes, use the Administrator account to login and re-create that Role


  • 3.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:35
    Did you try logging in with the Sage administrator account?


  • 4.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:47
    or a restore of SY_Role.m4t and related files ?


  • 5.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:52
    No one has the administrator password.


  • 6.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:54
    if you have a backup, you can make copies of all files in MAS_SYSTEM that start with SY_ROLE and SY_USER, and then restore from backup, assuming no-one is in Sage100


  • 7.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 10:57
    log in as the administrator login setup during install and you can access role and user maintenance from there.


  • 8.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 11:27
    WE NEVER PUBLISH THIS INFORMATION DO NOT POST THE PASSWORD RESETS AGAIN


  • 9.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 11:41
    Got it sorted - thanks to all ! What a TEAM!


  • 10.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 12:06
    (I am very careful about posting such sensitive information... never giving details in a public forum).


  • 11.  RE: I've a client that deleted the ADMIN role, so curr

    Posted 11-09-2018 12:53
    Never even elude to it. If someone needs help with a reset, connect with them via email.


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