@PeterWolf I don't see this issue as it relates to Sage CRM, have you? The upcoming release looks promising,and it seems to compete well. If this were not true, I would expect you would be picking up Sugar CRM.
Here is what I have been experiencing with CRM. We have some customers and prospects who have been using SalesForce. Their initial comment is that they're fine with it, and one COO told me NOT to mention Sage CRM to the CEO, because they were happy with SF. I conveniently forgot, and they admitted they didn't love SF and it was expensive. They are now ready to convert to Sage CRM. Similar results at other locations.
I also remember David Beard saying that 50% of the Sage CRM installations are standalone. So it seems to me that the potential is very promising.