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  • 1.  Is there a way to automate customer statement elec

    Posted 06-09-2016 11:17
    Is there a way to automate customer statement electronic delivery? Customer using v2014 Advanced and wants to send statements every week automatically. I cannot see this available in task scheduler.


  • 2.  RE: Is there a way to automate customer statement elec

    Posted 06-09-2016 11:19
    Business Alerts/Knowledgesync would do it. If they really want customers to have up to date info, they should consider a Customer Portal. Website Pipeline has an interesting on.


  • 3.  RE: Is there a way to automate customer statement elec

    Posted 06-09-2016 11:22
    Recommend Alerts/KS, too.


  • 4.  RE: Is there a way to automate customer statement elec

    Posted 06-09-2016 11:23
    I have done this KS as well. Every Sunday night the salesman received a customer statement so they knew balances. Worked nicely.


  • 5.  RE: Is there a way to automate customer statement elec

    Posted 02-16-2021 13:35
    What's the latest recommended method/format for e-mailing A/R statements to customers via Sage Alerts?  Have most of you just created a custom Crystal report against the AR Open Invoice file?
    @Jeff Schwenk@Michelle Taylor?

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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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  • 6.  RE: Is there a way to automate customer statement elec

    Posted 02-16-2021 13:39
    Hi @Brett Zimmerman  Yes, a custom Crystal Report.  For Statements you may need to also include AR History Header, due to the customers settings for keeping paid invoices.​

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    Michelle Taylor
    ERP Consulting Manager, CS3 Technology
    918-388-9772
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  • 7.  RE: Is there a way to automate customer statement elec

    Posted 02-16-2021 14:53
    I think we used created PTQ's in Access, consolidated the relevant data into a select query and then mapped a copy of the existing Sage statement template RPT to select query.  Sage Alerts then sent out the statement.  Many ways to get the ball across the goal line.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 8.  RE: Is there a way to automate customer statement elec

    Posted 02-16-2021 15:28
    Actually it appears the A/R Trans/Pay Hist file is also needed.

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    Brett Zimmerman
    Net at Work
    Greater Boston Area
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