Sage 100

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  • 1.  Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 08:17
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    Is the knowledge base down for anyone else? I can get support for the French Sage 50


  • 2.  RE: Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 08:19
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    When it gives the surprise face I found clicking above on support menu option got me over to the KB.


  • 3.  RE: Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 08:21
    It's working for me. One of my customers got this screen when they tried to log in and their maintenance had expired.


  • 4.  RE: Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 08:22
    Thanks @WayneSchulz that worked. @JaneCavanaugh are you saying they don't want us as a partner any more LOL. Missed you at MOTM


  • 5.  RE: Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 08:36
    I knew you weren't expired but who knows what Sage has in their database!! I missed being at MOTM. Next year for sure.


  • 6.  RE: Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 09:06
    I got an error the first time I tried. Logged out of the partner portal and back in again and it seems to be working.


  • 7.  RE: Is the knowledge base down for anyone else? I can

    Posted 02-25-2016 09:55
    Thanks Kerri I had tried that but with no luck. Wayne's solution worked for me.