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  • 1.  Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 10:17
      |   view attached
    Is it just me? I can't uninstall Federal e-filing from my machine. I tried several options, including removing the Aatrix folder form my Common Files\Sage folder, and even removing some registry settings. But if I do that, I can't reinstall it, because it says it's already installed. So obviously I missed something somewhere. Also, this is not a big deal at all. Just curious if it's just me as I can see this being an issue for clients if it's universal. I am guessing this has something to do with multiple versions and a combination a Standard and premium installs on the same PC. But would someone mind checking their install as well?


  • 2.  RE: Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 10:48
      |   view attached
    Mine is OK, but has a different name.


  • 3.  RE: Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 10:49
    The plot thickens!


  • 4.  RE: Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 15:08
    Can you run workstation setup and select eFiling option and then uninstall?


  • 5.  RE: Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 15:28
    @MoiraGoggin no, I tried that and I never get an option to uninstall. It just tells me that it is already installed and closes out.


  • 6.  RE: Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 15:31
    Weird I had the typical install/repair/remove. v2016.


  • 7.  RE: Is it just me? I can't uninstall Federal e-filing

    Posted 03-23-2018 15:37
    Right? Well at least I know it is just me. I have several clients that ""trade"" computers as new ones come in, and this would have been a nightmare. I'll just ignore it for now. Thanks all. Have a great weekend!