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  • 1.  Installed the 2016 PU5 yesterday and now one of th

    Posted 06-23-2017 06:40
    Installed the 2016 PU5 yesterday and now one of the workstations is getting this message. The program can't start because MF.dll is missing from your computer. Try reinstalling the program to fix this problem. She is working in a terminal server session and other TS users are not having an issue. It appears to be a dll missing from her workstation. She was not having the problem yesterday. Any ideas?


  • 2.  RE: Installed the 2016 PU5 yesterday and now one of th

    Posted 06-23-2017 07:07
    Have you tried deleting users the terminal services profile (user folder). The system should automatically recreate it. If that does not work, I would try to create a new user account as a second test of the profile issue.


  • 3.  RE: Installed the 2016 PU5 yesterday and now one of th

    Posted 06-23-2017 07:15
    Thank you for the suggestion. I will give it a try and let you know.


  • 4.  RE: Installed the 2016 PU5 yesterday and now one of th

    Posted 06-28-2017 15:38
    Gary, I ended up calling Sage and they did several things but we ended up uninstalling workstation setup on the terminal server and reinstalling it after renaming the her user folder. That fixed it. Thanks!