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  • 1.  Installed Premium using ADV keys, Running in MAS90 mode

    Posted 09-13-2023 17:26

    We installed v2023 Premium using ADV keys and did not realize we had a problem until starting the service to run Premium.  Sage Premium opens running in MAS90 mode.  Premium seemed to install.

    I have asked Sage for new keys but the Smartsheets advise a 48 hour cushion.  James H is not being helpful.  Does anyone have a secret back door helper to get the keys issued?



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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  • 2.  RE: Installed Premium using ADV keys, Running in MAS90 mode

    Posted 09-13-2023 22:48
    Jeff, 
    With version 2023 the keys are no longer version specific. So you shouldn't need new keys. 

    What sort of problems are you having after installing. 





  • 3.  RE: Installed Premium using ADV keys, Running in MAS90 mode

    Posted 09-13-2023 23:43

    When we attempted to install the service, the error message indicated that Sage was not PREMIUM and the service install failed.



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
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    Original Message


  • 4.  RE: Installed Premium using ADV keys, Running in MAS90 mode

    Posted 09-14-2023 13:16

    Jeff,

    Please bring this question up at the next Development Roundtable webinar.  I asked a related question last time and they ignored me.

    https://community.90minds.com/discussion/sage-development-roundtable-july-27-2023#bmcc31e861-b6db-4d2b-808d-0189311dea68 



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
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    Original Message


  • 5.  RE: Installed Premium using ADV keys, Running in MAS90 mode

    Posted 09-14-2023 16:16

    Waiting to get a screen shot of the service set up error before going forward.  Will probably post to the Sage community.



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    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------

    Original Message


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