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  • 1.  Installed 4.40 PU 10 for a customer this morning a

    Posted 09-05-2014 14:15
      |   view attached
    Installed 4.40 PU 10 for a customer this morning after I installed the VI module for them. Went into Company Maintenance to convert data and lo and behold, the panel is blank. Other panels are fine - GL, AR, AP, etc. I was able to convert the data but obviously, something is amok. Thoughts?


  • 2.  RE: Installed 4.40 PU 10 for a customer this morning a

    Posted 09-05-2014 14:29
    I know I've seen that before, but don't remember exactly what caused it. If I remember right, I just went to Activate and they all showed up. As usual, make a backup first.


  • 3.  RE: Installed 4.40 PU 10 for a customer this morning a

    Posted 09-05-2014 14:31
    I converted the data and I was hoping that would reset it but it did not. I tried resetting the panel but it said there were no customizations on it.


  • 4.  RE: Installed 4.40 PU 10 for a customer this morning a

    Posted 09-05-2014 14:44
    When you reset the grid did you select Reset Panel Size and Position? https://partners.sagenorthamerica.com/irj/go/km/docs/sageKM/Sage%20MAS%2090%20and%20200/Gated%20Customers/Warr_Svc_Support%20Plan/532057.html


  • 5.  RE: Installed 4.40 PU 10 for a customer this morning a

    Posted 09-05-2014 14:46
    That was the only option available.


  • 6.  RE: Installed 4.40 PU 10 for a customer this morning a

    Posted 09-06-2014 10:38
    Run the panel modifications update utility? I think I had a similar issue where I resized (expanded) the panel by dragging the corner.. Does this happen from other workstations as well?