Sage 100

Info on the POS Plus transfer to Fusion. This is INTERNAL ONLY for now. The announcement is only for this group and should not be forwarded outside to end users. This is being provided as early information for the group by SWK who is one of our new vendor members and who also joined us at MOTM 2014. Dear 90 Minds friends: As previously announced, Point Solutions has acquired the Point of Sale Professional application (formerly known as HighTower POS) from SWK Technologies. All customer and reseller relationships will be transitioned to Point in the coming weeks and months. As part of the transition plan, support will continue to be provided by SWK for calendar 2014. Point Solutions will update, maintain and service the POS Professional/Hightower POS solutions through December 31st, 2015. A schedule of updated and coming releases can be found below. There are no plans to maintain the product past Version 2014 for Sage 100 ERP. As the retirement of POS Professional/Hightower POS approaches, current customers on maintenance are eligible for and encouraged to take advantage of trade-in credit toward the purchase of FusionPOS (details below). This is an advance-notice email for our partners. We want to give you time to discuss this transition with your customers before we email them. We will release this same announcement to customers two days from now. If you have any questions on the migration plans, please contact us to discuss your options in more detail. POS Professional for Sage 100 ERP Supported Versions and Availability

Has anyone had any experience with Fusion?

I can't say this is a big surprise. We have a handful of customers ""struggling"" with this product; and have not found a reasonable replacement yet. I would be interested in knowing what other consultants are recommending to their clients.

That's one of the things I have to check out at Summit - seeing what the possibilities are.

We have been working with Fusion in an effort to transition our clients. Fusion offers more functionality than P2 but what I would say is the biggest limitation is that it's not real time as far as updating inventory. There is a sync that can be run as often as you want and they have indicated that they are working on a true integration. We are going to start testing Fusion internally within the next week and have more client demos scheduled. I'll be glad to update the group with our findings. What we have found to date is that they are losing some minor functionality with Fusion but gaining much more in the long run. I also know that previously working with Fusion has been a challenge in getting prompt replies, but we have been working with Matt and he is very responsive to both us and our clients and has been good to work with.

I had a customer on AccuPOS. I don't think they're using it any longer and from my memory the same integration issue as Pam mentioned was an issue. Just received an email on the change: https://www.swiftpage2.com/speasapage.aspx?X=2U141FNQIDUOEH6800ZSWK

Does Fusion have an invoice history file that is separate from the Sage Invoice History? Most of my clients who use POS are not completely a retail operation - they also are selling using Sales Order or Job Cost and the fact that P2 ended up in the same Invoice History file was a nice thing for comprehensive custom reports.

Well I saw this coming - such a shame - SWK is just now getting this stable. 2 of my clients have been struggling for months. Fusion has no ability to maintain the code - they just bought POS for the client list. Crazy to announce the retirement before even releasing the next 2 versions.

I am here in Dallas and Fusion (Mike Gill) is here also. Sounds like I will need to be good neighbor and reach out.

@JohnnyPabian - a line from ""Little Nicky"" just came to mind, but it's not really something a good neighbor would do.

We worked with Fusion years ago in conjunction with PFW. I believe the interface with 100 will be similar to that with PFW, at least in how it works. Fusion POS has the ability to work entirely on it's own so it sync's a copy of the item master from 100 to Fusion. It operates stand alone because it was designed to handle large, multi-site implementations. (Think the Baltimore aquarium or an arena hosting an NBA or NFL sports franchise.) It supports a separate cash room for balancing a drawer against a Z tape away from the register. The sync works bi-directional, pulling item, pricing, customer, and open AR invoice data from 100 and pushing transactions back to 100. Typically, you run the interface to only push closed register data. All cash customer sales are processed through a single sales order invoice so that inventory is properly decremented. Cash receipts are also processed so the invoice automatically clears. Sales to customers on account are posted individually to maintain the integrity of AR. Customers are allowed to make payments at the register against open invoices. Overall, the Fusion POS system works well. I don't have experience with the old Hightower POS solution because our needs always involved registers that were not physically located on the same network. However I expect that the Fusion version is more feature rich but also more complex than the Hightower solution. Mike Gill is a stand up guy and Matt is very knowledgeable. We had similar responsiveness issues with support at times that @PamScott references above but we were able to eventually work our way through them.

We have had fusion syncing to our cloud for years. Stable and no issues from what I can tell. Matt is great. Came from the SAP world where they also had an integration. For a while they were trying to be a WMS and were looking into manufacturing capabilities. When they were getting scattered we ran as they were way too small to do everything they were talking about. Hopefully they got their focus back as their functionality was pretty good..

We just did a demo with Fusion for one of our clients. They write cash receipts, sales orders, and invoices to Sage 100 using business objects. They don't use VI which AccuPOS does. While the integration is not real time it's better than AccuPOS. You can combine posting into one invoice or bring in all the invoices for the day. Quote was for $10,000 for three locations with 5 registers which represented a 60% discount on the software. Client liked the POS features. Integration was better than I expected.

This is all good to know!

@BethBowers , have you had any further progress on moving old SWK/POS users over to Fusion? We have a client that is still on the 4.3 version & we need to determine their best option for an upgrade. They use S/O on a daily basis for both quotes & orders that later get closed via P2 when the order ships. Any input would be greatly appreciated.

Fusion RMS has joined 90 Minds as a vendor member. Shortly we'll be adding them to an external group specifically so consulting members can have conversations such as this with vendor members. Here's where we are working to add them: Vendor Member Product News / Discussion: https://90minds-com.socialcast.com/groups/112380-vendorpublishermembersolutionsopen

@DanaYoung - the client we were working with has ended up using SO Invoicing with a BOI mod to handle ""change"" (which really could have been handled without the mod, I think - just put in the amount the client gives you as the deposit, the negative invoice balance is your change, then change the deposit to equal the order). They were also using SO for quotes and orders and it seemed like the best solution for them. They have been testing the past month and a half and are going live on it in Feb. Oh, and we also did a few custom reports for them to take the place of the drawer reports from POS. They are using a letter (for location) and the MMDD as the batch number and if they get payments on account they will now enter in cash receipts (using the same batch number so it could be combined on one of the custom reports). They were not heavy POS users and all shared just one POS per location. Have about 5-6 locations, I believe.

Thank you for the feed back @BethBowers . We have another client using SO Invoicing as the workaround & it has other limitations for credit cards that POS doesn't, so trying to weigh these out.

@DanaYoung - geez, I forgot the other part of the mod. The original reason was for change. But once we got into the mod, we realized even more important was the ability to pay via more than one type of payment. So the mod has an extra file containing the different pay types which don't flow through to history (just the total deposit field does, like normal), but we do use the extra file for the custom reports that basically mirror old POS reports.

@BethBowers Oh, multiple payment types is a feature they would need. The one we struggle with most is returning items to a credit card the same day, or maybe on a separate card, or over 6 months ago, or being able to issue a refund on account to a credit card...these type of SPS limitations. Thanks for the comments!