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  • 1.  Incorrect Beg Bal on GL TB and Detail Report

    Posted 11-07-2022 13:04
    Client is on 2019 Premium.  Sometime in the last month, the GL TB began printing the YEAR Beg Bal as the MONTH Beg Bal when running the TB for a particular month (ditto Detail Report).

    So if you run October, it shows you the Jan Beg Bal, then Oct activity, then Jan Beg Bal + Oct activity as ending balance.  For SOME accounts (some BS, some IS).  It's almost like the Fiscal Year file is hosed, but the dates shows correctly.  The actual GL Account Maintenance screen shows everything correctly - it is only the reports that are being weird.

    I've suggested they reboot tonight and then run the Recalc (which doesn't look like it's needed, but at this point I suspect everything).  Don't see anything on Sage's website.

    Anyone ever seen this?

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    Beth Bowers
    (269) 358-0989
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  • 2.  RE: Incorrect Beg Bal on GL TB and Detail Report

    Posted 11-07-2022 13:34
    I also have a client on Premium where the same thing happened to them a few months ago. I put in a ticket to Sage and by the time they got around to taking a look it the client performed a month end and the issue corrected itself and I was unable recreate it, even when running for the previous month. We were never able to figure out what it was. So you might try performing a month end just to see if that rights it.

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    Bill Pfahnl
    Nims & Associates
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  • 3.  RE: Incorrect Beg Bal on GL TB and Detail Report

    Posted 11-07-2022 14:07
    INTERESTING, @Bill Pfahnl - I'll suggest that.  Always comforting to know you're not alone, even if there isn't a Sage resolution.​

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    Beth Bowers
    (269) 358-0989
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    Original Message


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