Sage 100

 View Only
  • 1.  Inactive/Terminated Employee Missing

    Posted 06-01-2022 14:21
    v2018 Advanced - The customer needed to look up some information on an employee that hasn't worked at the company since 2017 and the employee is missing from employee maintenance.  They found the information in a 2017 backup company.  How can an employee get deleted from the payroll module? Setup option history is set to 20 years.

    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------


  • 2.  RE: Inactive/Terminated Employee Missing

    Posted 06-01-2022 14:25
    Is it possible that history setting got changed within recent years?  Is it possible it was set to a lower setting and the employee got purged as part of year-end processing?

    ------------------------------
    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
    ------------------------------



  • 3.  RE: Inactive/Terminated Employee Missing

    Posted 06-01-2022 14:46
    That's possible.  Do terminated and/or inactive employees get terminated during qtr end or year end processing based on the setup options history setting?

    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------



  • 4.  RE: Inactive/Terminated Employee Missing

    Posted 06-01-2022 15:09
    They get purged during year-end processing.

    ------------------------------
    Mary Jo Krueger
    Senior Software Consultant
    CLA (CliftonLarsonAllen LLP)
    ------------------------------



  • 5.  RE: Inactive/Terminated Employee Missing

    Posted 06-01-2022 15:29
    Thanks @Mary Jo Krueger  !  I am going to look at the years saving history in the backup companies and also the activity logs and see if I can figure out how and when the deletion occurred.

    ​​

    ------------------------------
    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
    ------------------------------