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  • 1.  In Sales Order (4.5) I'd like to change the ""Do yo

    Posted 09-21-2012 10:19
    In Sales Order (4.5) I'd like to change the ""Do you want to save deleted order in history?"" screen to have only the ""yes"" button, hiding or removing the ""no"" button. I've searched through customizer for this screen, used the CTRL-F9 and can't seem to get to it. Does anyone know how to modify this screen and prevent users from deleting a sales order and not saving it to history?


  • 2.  RE: In Sales Order (4.5) I'd like to change the ""Do yo

    Posted 09-21-2012 10:29
    Change the option to save orders to history in Sales Order Options from Prompt to Yes. Then it's automatic.


  • 3.  RE: In Sales Order (4.5) I'd like to change the ""Do yo

    Posted 09-21-2012 10:30
    @BillPfahnl thank you, I should have looked at that! Much appreciated.


  • 4.  RE: In Sales Order (4.5) I'd like to change the ""Do yo

    Posted 09-21-2012 10:41
    Okay - that's not exactly what the client needs @BillPfahnl - when the SO option to retain deleted orders is changed from Prompt to Yes, then the cancel reason code screen stops displaying. We still need the reason code tracked for deleted orders. Any other ideas?


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