Sage 100

 View Only
  • 1.  Importing Memos

    Posted 12-28-2022 08:20
    Hope everyone had a nice holiday!

    I'm importing customer memos into Version 2022 Advanced.  The data was imported into AR_CustomerMemo with Auto Display = Yes.  Now I want to limit the tasks in which the memos auto display (system defaults to all).  This table appears to be AR_CustomerMemoSettings.  However, it is not available for importing.  In providex.dde I changed all of this table's fields from Read to Write but it still does not appear in the list of tables in Import Job Maintenance.

    Also, in Customer Maintenance after escaping through the imported auto-display memos, when I click the Memo icon and choose a memo, the message "Memo Code is Required" appears; I then have to browse and choose the memo (again).

    Any insight into either of these issues?  Thanks in advance!

    ------------------------------
    Susan Pawlowic
    Sage 100 Solutions Architect
    RKL eSolutions, LLC
    spawlowic@rklesolutions.com
    (717) 735-9109 Ext. 4352
    ------------------------------


  • 2.  RE: Importing Memos

    Posted 12-28-2022 08:32

    Susan,

    I'm not sure about importing into the memo Settings, but I might be able to help with the issue with the memo import.  Did you assign a Sequence number to the import? You can assign "000000" to that field – you will probably want to remove the memos you imported without that then then re-import.

     

     

     

     

     

    Did you miss our 2022 Sage 100 Year-End Training Webinar? Watch the recorded webinar now!

     

     

    David Overholt

    DWD Technology Group, Inc.

    9921 Dupont Circle Drive West, Suite 300 | Fort Wayne, IN 46825

    260.423.2414 main

    800.232.8913 toll free

    sagesupport@dwdtechgroup.com

    www.dwdtechgroup.com

     

     






  • 3.  RE: Importing Memos

    Posted 12-28-2022 09:08
    @David Overholt this fixed that issue.  Thank you!!​

    ------------------------------
    Susan Pawlowic
    Sage 100 Solutions Architect
    RKL eSolutions, LLC
    spawlowic@rklesolutions.com
    (717) 735-9109 Ext. 4352
    ------------------------------