To strengthen data security, Sage will block outdated encryption ciphers used by Windows and Windows Server when connecting to Sage licensing servers, starting October 31, 2025. These ciphers are not part of Sage 100 or Sage 300.
Customers using older Windows or Windows Server versions that rely on these weaker ciphers may be impacted. These include Windows Server 2012 and Windows 8 or earlier, although cipher prioritization settings may also cause issues in newer versions.
What happens if communication is blocked?
- Sage 100: The subscription expiration date in the product won't be updated, and the software will continue to run until the stored expiration date is reached. After that, users will see "subscription expired" messages, and the product will switch to read-only mode after 45–60 days.
- Sage 300: Warning messages may appear immediately. The product will also switch to read-only mode after 45–60 days.
What to do next
- Customers already identified as affected will be contacted via their channel partner to upgrade their systems.
- Customers running Windows Server 2012 should upgrade to a supported version of Windows Server even if not contacted, as they are likely to encounter the problem even if not already identified.
- Customers running old versions of Sage 100 or Sage 300 may need to upgrade to a version compatible with supported versions of Windows Server. Currently supported versions of Sage 100 and 300 (2023, 2024, 2025) support both Windows Server 2022 and 2025.
- Any customer receiving subscription warning messages should contact their partner or Sage support to determine and resolve the root cause, even if on a supported version of Windows Server.
Need help?
Visit www.Sage.com/Resources for options, including links to Sage Knowledgebase, Community Hub, Sage University, as well as Chat and Online Case submission.