Sage 100

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  • 1.  I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 08:18
    I'm setting up a test instance of Sage 100 ERP Advanced (fka MAS200) v4.5.0.5 I drag and drop this to the new server. Install over the top so that I can configure the App Server. This all goes uneventfully however when I go to run Application Server Configuration I get: Tsoftware: PHYSICAL UPDATE ABORT: Applications - Unable to access logical file dictionary <providex.ddf> err: Permission denied Other than the typical network user rights (I'm asking IT) -- anyone encountered this? Sage KB does not seem to have a direct hit on the keywords though it has similar mentioning UAC, etc .


  • 2.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 08:23
    Windows Server 2008 R2 SP1


  • 3.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 08:40
    Virtual Machine?


  • 4.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 08:55
    Yes


  • 5.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 08:58
    VM's are painful to install. Normally I have to resort to physically installing from the CD, copying/installing from a network drive seems to cause issues.


  • 6.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 09:03
    @WayneSchulz it certainly sounds like a security access rights issue. I would check two things at the security level: 1) Who has what rights at the directory level and 2) who has rights at the share level. Next, you need to know under what context you are attempting to access the file (providex.ddf). Is it your user id or is it the account that SQL or some other service is running under. Both need access to the directory. If this case, it appears they need the ability to update the file which means read / write / delete. My money is on a service account.


  • 7.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 09:06
    Update: Turning off UAC at the server worked. Error went away.


  • 8.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 09:06
    Had to turn off UAC then reboot.


  • 9.  RE: I'm setting up a test instance of Sage 100 ERP Adv

    Posted 01-29-2013 09:08
    UAC is the devil!!!