Sage 100

I'm flabbergasted by the amount of effort I'm putting in regarding why I'm only receiving HRMS and Sage CRM related e-mails from Sage. Why no Sage 100 e-mails? It used to be so easy to maintain the desired e-mail subscriptions in the old SSO, but upon calling Sage, they themselves don't have a clue where that's controlled. Surprise, surprise. One person told me I'd have to speak with each Product Dept (e.g., Sage 100, Sage 500, etc.) about getting on the individual e-mail lists. Another person told me that only the primary contact on the Sage account receives the Sage-related e-mails - by default. Pffff.

Would you like me to forward the Peachtree emails I keep getting for some strange reason?

I keep getting Peachtree and BusinessWorks emails. And Sage CRM and Sage 100 emails.

@BrettZimmerman I've had the same issue and contacted each of the three different Sage reps that I've had over the last 6 months to beg, plead, etc to get the email issue fixed. First one said it was a problem with my email account (it was on the error list, i.e., not a valid email address on the conversion to Atlas), which was bogus, Next one was a bit of a jerk and asked if I do not want to receive emails which I responded loudly that I DO want to receive emails. Finally, the third one listened, tracked down the issue and the emails began coming in again. It's an Atlas issue (gasp what a surprise). You have to ""opt in"" to receive emails. In addition, it seems that they either ""manually"" converted the email addresses or someone ran a spell check on the file (that would be an ID10T error). So contact your rep (the one that handles existing client's not new ones) and have them verify the spelling of your email address and validate that you're set to ""opt in"" for emails on Atlas.

Excellent info, @MoiraGoggin. Thanks!

My pleasure, hope it saves you (and anyone else) some frustration.

This is actually an interesting idea -- should we try to compile all the individual notices people receive? Maybe create a public group for only Sage notices?

I like your idea @WayneSchulz! It might be nice to see what I'm missing....

@WayneSchulz I don't know how the Groups on social cast are created, but a group ""Sage Notices & Emails"" would be a great addition.

Holy crap, woo-hoo, I just received a Sage-related e-mail (Sage Channel News) from Sage which I haven't been receiving until now!!! Hopefully that means I'm on the right path for receiving future/other e-mails.