Sage 100

I'm adding/editing users in Library Master>Main>User Maintenance and when logged in as one of the client administrators I have no companies listed in the drop down. I know I've seen this before but can't find a solution on the Knowledgebase. FWIW, when I log in with my own administrator rights, I see the companies drop down.

Try resetting the panel. I don't know why that happens a lot, but it does and seems to do the trick.

This did fix the problem, BUT ... it is specific to the user. So, just logging as ourselves (administering) onto the Terminal Server wasn't enough. It also didn't work logging onto TS as ourselves and then logging into Sage 100 as the troubled user. The user had to login to HER machine, then onto the TS session as herself, and then onto Sage 100 as herself. Then Reset the Panel, and all is good.

Going the distance for the end user. That is what makes a reseller special.