I stumbled across what I consider a goofy paperless forms thing and am wondering how others handle it. I was moving paperless docs to a new server and found each time a company copy is done, it copies the paperless forms records to the new company as well. So when I go to the forms viewer for the backup company, I see the .pdfs from the original company. That means when running the link maintenance utility, if 3 company copies were done, now I have to move 3 times the number of records through the utility. If I don't move them, they show up as broken links if under the backup companies. I have the option to delete them, but they all point to the original invoice file and location from the live company. So if I move them all and then delete, it actually deletes the .pdf for the live company. It seems to be OK if I delete the company copy records and then move the documents for the live company.
So... are users REALLY accessing paperless invoices and statements from within backup companies?
Are you moving all or are you deleting?