Sage News and Discussion

I still see customers very confused and frustrated by: a. Sage branding - nobody cares much about the old/new names b. Pricing - ever try to give a prospect an idea of cost in order to qualify them? Good luck. "" Well if it's subscription you would pay a fee per month starting at $ 99. That includes maintenance. But if you purchase you would pay $ 2,300 per user for a bundle and that doesn't include the 21% recurring maintenance. And as to which is a better deal - that's something you'd have to analyze though purchase is generally best for long term use.

a. See new board posting titled ""Message Box in Sage 200

Here's some anecdotal information - take it for what it's worth (ie not much): More and more these days when I call ERP clients to discuss CRM, they use the term ""the Sage system"" instead of ""Sage 100"" or ""MAS"". I routinely hear things like ""will the CRM talk to our Sage software?"" Regarding pricing: lately I find myself not even caring about their budget or qualifying them based on price. I've started to get better with my questions during discovery to find out what the impact of a well-implemented CRM system is to their business. Many of the people that I talk to tell me - in their own words with numbers provided by them - that CRM will bring them in an extra $x thousand or $y million in revenue PER YEAR. When I hear that, it makes it downright silly for them to come back and tell me it's not in their budget. FYI - for most of my prospects, it's Sage CRM or do nothing - that's why this strategy works for me. (Not saying I'm super-pleased about the rise in prices from $800 per license to $1,000 per license)

I qualify them to cloud or on premise first. If they don't know I just go with cloud, but I am biased and my prospects usually find me for cloud. They like the lower up front cost and that is how my competition is selling.

By the time I get through the options I'm ready for a nap myself. It makes it almost impossible to qualify for money when one of the options is ""pay $99 per month"" and as much as I hate to admit it -- Peter makes some sense. BRB got to go write a blog post ""My Brilliant Pricing Discovery: It's All About The Worth To The Customer""...

Pretty basic stuff, I know. My point was that - my opinion - CRM is easier to define value than ERP.

@Wayne - When pricing, it is foolish to try and explain how the software company does it... So.. we bundle.. Include software and maintenance as one price. In the SAP world we even include our standard report delivery, customization tool as part of the base price. So instead of $2997 +1*.22+400*1.22 we say a full professional license delivered is $4,150 in the first year and $750 per year thereafter versus subscription at $2,400 per year including hosting and related Microsoft licenses. STILL NOT APPLES TO APPLES (isn't life a bitch) So for Sage 100 my current pitch is $2,800 in the first year plus $500 per year for maintenance versus $1,900 per year hosted 9and related Microsoft Licenses).