Sage News and Discussion

I so foncused... I though 100c was the preferred winback? Why suddenly is Sage providing incentive for perpetual? wha, wha, whaat?

This is just dumb to provide any incentive to go back to perpetual. Reinstatement should be subscription period. And, IMO, Sage should let existing users migrate to 100c and provide them with a credit to maintain their maintenance at roughly the same prior levels - say something like 10%. This credit could stay with te customer unless they ever dropped the subscription at which time if they wanted to come back they'd pay the full subscription.

Are there only two options to explain this, besides ""dumb noodles on wall""? 1. After the initial WB success with subscription that they crowed about, they've encountered a number of potential WB's who would only agree to come back if they could do so on perptual. 2. Their initial WB success has waned, and now they are simply trying out this tack, hoping it works? Regardless, this further devalues any Sage claims to following a ""strategy"".

I gave this list almost verbatim to Diane Haines at MOTM 2016. I haven't heard boo. I guess I'll give it to her replacement in 9 months... Pricing Suggestion - Sage 100c - Sage's ""new"" pricing always seems to begin with a committee designing a spreadsheet where the primary question is ""how do we keep our price change revenue neutral - or positive - for Sage""? - Let's **put the customer first**, introduce a difficult dose of reality about the market our product occupies, and ask how we deliver a fair price where the customer would be insane to leave or consider any other product. - Begin this by selling a **one price per user ""all in"" bundle of Sage Intelligence (SI)**. No more confusing options. At most create two flavors - (a) single company and (b) multi-company. If the SI team doesn't go along with this, hire a new SI leader. This all-in bundle comes with Sage 100c license which keeps the customer even more reliant on Sage for both accounting and reporting. - Sage 100c is all in pricing. Every module is included for the highest level (complete). Get ride of extra add-ons since these are mostly price list clutter modules that fewer users are buying anyhow. Sell 100c in the present three segments. These are not cloud apps which remove maintenance costs so you can't price them with a premium. All per user prepaid: Small (Essentials): $40/mo, Medium (Advanced): $ 65/mo, Large( Complete - plus all added modules): $125/mo. - User pricing for 100c changes from concurrent to named. **Each active user in the system has a named license** subscription. - A **customer can mix and match types of users** (Essential, Advanced, Complete) - figure out a way to let them with licensing restrictions. - Any **user on an expired Sage 100 perpetual plan who wants to renew may only return to 100c.** Perpetual is not available for winback or new. - **Registration keys no longer work for new version releases. New release. New key**. All patches and fixes test for a valid plan before installation.? - At a pre-determined time (2-3 years) Sage proclaims 100c as the go forward product, existing Sage 100 perpetual can upgrade for a 15% discount off subscription provided it's done by mm/dd/yy. - Open Sage 100 integration to other web based apps - CRM, HRMS, Fixed Assets. If Sage internal teams leading these groups have an issue with this, remind them they had about five years to perfect their integrations. Then find other leaders. - If resistance to these ideas is at the upper management, start searching for a VC buyout. Repeating the mistakes of the last several leadership teams with different spreadsheet models is not going to create material change. - Throw out any product pricing concept which requires a spreadsheet to compute price. - Throw out any Sage based integration which requires a separate certification for the channel to understand (""If it requires a certification, we blew it"", ""If we have to force adoption by throwing the integration onto the menu, we blew it"", ""If channel partners hire third party contractors to perform the integrations for them, we blew it"").

Sage wants to get their money any way they can. The explanation I was offered was they want to give customers options.