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  • 1.  I received a call this morning from a client runni

    Posted 03-27-2013 10:09
    I received a call this morning from a client running 4.3.0 Payroll. It seams that their CPA retired and sold her practice to a new gal. The CPA always managed their year-end process, prepared the payroll tax reports, and filed thier W-2. It seems the new CPA isn't as up-to-speed as they thought. She changed the current year and quarter in Payroll Setup rather than run period end close after their final payroll in 2012. They just now noticed that their year-to-date numbers on their pay stubs are wrong. I haven't had to do anything like this in years. I know that if I run period end now and close 2012, their year to date buckets will reset to 0. That's fine. I can then go in and manually update the tax information for each employee using the payroll check history report and perpetual history report. I can also see how to manually add deduction records and set them correctly. However, what I don't know is: 1) How do I get Earnings information updated, and 2) What else will I be missing? The CPA rekeys their QTD check information into quickbooks for tax filling and W-2 prep so I not overly worried. I just want the check history, check stubs, and earnings/ded/tax calculations to be correct going forward. I'm open to ideas on where to go. (Someone tell me there is a silver bullet out there that I am overlooking and all I have to do is click the easy button and all my problems are solved!) Thanks everyone.


  • 2.  RE: I received a call this morning from a client runni

    Posted 03-27-2013 10:11
    No one noticed their YTD info was incorrect until NOW???


  • 3.  RE: I received a call this morning from a client runni

    Posted 03-27-2013 10:13
    You could do one payroll with all of the appropriate earnings, deductions, and taxes (done manually). Didn't anyone reach the FICA limit? What about FUTA, etc.? I'd say, they should outsource their payroll....


  • 4.  RE: I received a call this morning from a client runni

    Posted 03-27-2013 10:20
    @ThereseLogeais amazing, huh? My concern of doing a manual check to record YTD is that it will muck up the check history. I think this is where their CPA gets her numbers. I would like to just update the earnings records if possible, similar to what I can do for taxes and deductions. Am I missing something?


  • 5.  RE: I received a call this morning from a client runni

    Posted 03-27-2013 10:27
    How about a VI job into PR4 - Earnings/Deductions Summary? I've never done this but it might be worth a shot.


  • 6.  RE: I received a call this morning from a client runni

    Posted 03-27-2013 11:09
    I think I'd vote with Therese and think about one negative check to remove and one positive to add. Or a third option is they rekey the manual checks. Sadly there's no undo and few options unless they can go to a backup.


  • 7.  RE: I received a call this morning from a client runni

    Posted 03-27-2013 11:29
    This reminds of the PR customer who realized she had made a mistake in the middle of the update and unplugged her computer to stop the update. When I asked her why she did that, she said, ""What else was I supposed to do? The entries were wrong!"" Some people are just not meant to do payroll in-house....


  • 8.  RE: I received a call this morning from a client runni

    Posted 04-17-2013 06:30
    By the by, I followed the negative / positive check approach suggested by Therese and Wayne. I disconnected GL and BR from payroll, set the quarter and year to 1/2013, and ran a negative manual check reversing the total of all checks dated between 1/1/2013 and 3/31/13 per the perpetual payroll report. Next, I changed the current period and year in setup options to 4/2012 and ran a period and year end for 2013. Next, I ran a positive manual check as of 3/31/2013 to reverse my reversal and put the labor back into 2013. I then ran a period end and finally, reconnected GL and BR. That's a lot of manual processing to fix a stupid mistake but allowed me to sell an upgrade and provide on-going quarterly and annual period-end processing reviews for the client.