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  • 1.  I must have a cursed CRM day today. I had the Out

    Posted 05-23-2012 08:15
      |   view attached
    I must have a cursed CRM day today. I had the Outlook Sync working last week on the customers CRM 7.1 install. Installed 7.1 Patch D today and now their Outlook Sync stopped working. When trying to login with Outlook sync (with or without https) they get the attached error. I have uninstalled and reinstalled the Outlook Plugin with no luck. They are on Outlook 2010 / Win 7.


  • 2.  RE: I must have a cursed CRM day today. I had the Out

    Posted 05-23-2012 08:28
    Have you done a manual uninstall? https://partners.sagenorthamerica.com/irj/go/km/docs/sageKM/Sage%20CRM%20and%20variants/Ungated%20Customers/195-20820.html


  • 3.  RE: I must have a cursed CRM day today. I had the Out

    Posted 05-29-2012 10:50
    No, I haven't tried that yet. But two of the three systems I had just installed the Outlook plug-in and they received the same error on their first attempt to connect.


  • 4.  RE: I must have a cursed CRM day today. I had the Out

    Posted 06-29-2012 10:28
    Well, did the manual uninstall and then reinstall on both systems...same issue as before.


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