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  • 1.  I love Sage's advice on their MAS 4.5 download pag

    Posted 09-14-2011 16:16
    I love Sage's advice on their MAS 4.5 download page on how to install the ISO from a download -- -- ""You can find more detailed information and various freeware utilities to accomplish either by browsing the web for ""how to install from an iso image"". Pardon my French - but what the ****? Sage is too lazy now to even write instructions on how to install? They tell their customers to ""go browse the web to find out how to install?"" Really?


  • 2.  RE: I love Sage's advice on their MAS 4.5 download pag

    Posted 09-14-2011 17:34
    Maybe they feel that their customers are technology geniuses and they don't want to be condescending by telling them specific details.


  • 3.  RE: I love Sage's advice on their MAS 4.5 download pag

    Posted 09-15-2011 06:22
    Hello? Have you read their help text? This advice is right in line with everything else they've written in the past 15 years. Very frustrating looking for help that actually helps..........


  • 4.  RE: I love Sage's advice on their MAS 4.5 download pag

    Posted 09-15-2011 12:20
    By telling customers to go to the web and find a solution (in tis case creating a disk from ISO), it relieves Sage having to provide one. This is a very slippery slope!!


  • 5.  RE: I love Sage's advice on their MAS 4.5 download pag

    Posted 09-15-2011 16:00
    At the least there should be a standard set of text that goes to customers to advise them where they can find a free utility to load the disks. Personally I think 95% of customers are going to expect me to manage this for them. And the 2.9 GB download is not going to fly which means realistically we need to burn these on DVD for backup and carry USB drives for loading (not all customers may have a DVD though most should).


  • 6.  RE: I love Sage's advice on their MAS 4.5 download pag

    Posted 09-15-2011 16:06
    From Sage: We will update the wording to make the process clearer and more user friendly. Sage North America is rolling out software download for all products, not just MAS. Accpac never distributed CDs to customers - only to partners for distribution to their customers. Both Accpac and MAS now use the same download management software to distribute software to customers and/or partners.


  • 7.  RE: I love Sage's advice on their MAS 4.5 download pag

    Posted 09-15-2011 16:27
    If you try to burn using WIN 7, it will create the disk automatically for you. No instructions needed.