Sage 100

I imagine this has been discussed previously. How does the Inventory Item Inquiry fields ""On SO"" and ""On PO"" get out of balance with the actual On PO and On SO quantities? I know these can be fixed by rebuilding the sort files. Does anyone know how this occurs?

It is only though the PROGRAMAGIC of Sage..

LOL... that's what I figured. Customer has ONE item off and wants me to ""find out what caused this"".

Tell them to be pathetically grateful it's only one. I have someone who MAY have been getting the issue because of WebRoot. Long time ago, overreceiving a PO could cause it.

I was also told once cancelling an unsaved order without deleting the lines first could cause it. Ahh Sage, keeping clients guessing since.... Always.

OH, yeah, because it's so intuitive to delete lines instead of just hitting Cancel...

More than one PO receipt against the same PO being entered at the same time can cause this. (Have a customer who has separation of duties for phama products where this routinely happened until they changed their data entry processes).

Thanks everyone! I used to have a list of reasons for error 47 and error 105 (corrupted data) that I would recite to end users when they asked. The real answer is ""who knows"".

There is actually a fix listed in the 2017.2 service update that fixes one particular PO issue...