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  • 1.  I haven't been able to access the ""Customer"" area

    Posted 01-18-2014 07:20
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    I haven't been able to access the ""Customer"" area of the new portal for 2 days now. Is it my browser or is it the site? I have tried it with IE and Chrome Version 32.0.1700.76.


  • 2.  RE: I haven't been able to access the ""Customer"" area

    Posted 01-18-2014 12:46
    Can't reach it either same message, FireFox v.26.


  • 3.  RE: I haven't been able to access the ""Customer"" area

    Posted 01-18-2014 15:40
    Is it possibly shut down to re-post the M&S renewals for February and March - previously posted then taken down?


  • 4.  RE: I haven't been able to access the ""Customer"" area

    Posted 01-19-2014 10:20
    It's hard to say. I get this error quite frequently. Sometimes opening an incognito window in Chrome works. Other times I'll have to open an IE browser (I'm usually working in Chrome). Put plainly and simply - the portal is a piece of shit.


  • 5.  RE: I haven't been able to access the ""Customer"" area

    Posted 01-19-2014 10:23
    Whenever I've called on this issue, they have me clear my cache.


  • 6.  RE: I haven't been able to access the ""Customer"" area

    Posted 01-19-2014 10:46
    That's effin ridiculous to have to clear the cache. I don't want to clear the cache.


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