Update: Never take a clerk a face value when they say things aren't working!!!!!
Remoted into her system, created a sales order, created an invoice from the SO and low and behold, the data transferred as designed. Pointed it out. She said, ""it still doesn't print on the invoice"".
I ask, ""are you using the right invoice form?""
""Well yes!"", she replies.
I go to print the invoice and notice that the form code is wrong. I change it to the custom form we created for them and ""Eureka! Your a genius.""
No, I just follow directions and that is not the definition of genius, at least not here in the big city.
Sheesh.
Thanks for your help and sorry for the false alarm.