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  • 1.  I have a problem at a customer when trying to open

    Posted 03-08-2012 09:56
    I have a problem at a customer when trying to open a custom report in Report Manager. When I try to open the report I get the message ""Unable to open Crystal Report Designer"". This is version 4.40.6. I have uninstalled and reinstalled Crystal 11.5 and SP6 as the Administrator. The server is 2003 R2. I don't have any problem opening up Crystal Reports when accessing a form, let's say from PO printing, it's only in Report Manager that I have this problem. Help?


  • 2.  RE: I have a problem at a customer when trying to open

    Posted 03-08-2012 10:12
    Sounds like maybe a problem with the custom report portion of MAS. I have these types of oddities happen from time to time where I can run the report but not edit it through the menu. Can you use these instructions to get at the name of the report then maybe just re-add it to Custom? https://90minds-com.socialcast.com/messages/8478943?ref=stream


  • 3.  RE: I have a problem at a customer when trying to open

    Posted 03-08-2012 10:30
    Wayne, what do you do to identify the link to the post? I have looked and looked and nothing is evident.


  • 4.  RE: I have a problem at a customer when trying to open

    Posted 03-08-2012 12:50
    Click the time/date of the post


  • 5.  RE: I have a problem at a customer when trying to open

    Posted 03-08-2012 13:15
    Thanks, will need to go study that manual again.