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  • 1.  I have a customer with remote desktop connection t

    Posted 11-06-2015 05:34
    I have a customer with remote desktop connection to a off-site server. I want to print locally...but no printer in the local site has access to the remote server. How can I go about? Selecting local devices will not work.


  • 2.  RE: I have a customer with remote desktop connection t

    Posted 11-06-2015 05:36
    Start by installing the printer driver on the server, so that it will recognize the printer.


  • 3.  RE: I have a customer with remote desktop connection t

    Posted 11-06-2015 05:38
    If you still don't see the printer, there is a setting on the server to allow using the local printers. Sorry, I can't direct you to that setting, I rely on IT to enable.


  • 4.  RE: I have a customer with remote desktop connection t

    Posted 11-06-2015 05:40
    There is a utility we use with a few customers called TSPrint that works really well for that. It's a server license. Cost is about $400 per server. It really makes the printing issues go away.


  • 5.  RE: I have a customer with remote desktop connection t

    Posted 11-06-2015 06:32
    Robert....you saved my day!!!! It works like a charm!!!!