Sage 100

I have a customer who wants a way to stop a shipper from shipping anything but the exact quantity on an order. I don't think there's a standard way to prevent back orders. Anyone had a similar situation and if so what did you do?

What if you unchecked Allow Back Orders in Product Line Maintenance? That would prevent a back order from being generated on the sales order.

@JaneCavanaugh correct, ""Allow Back Orders"" option at the item level, or default from product line, determines if a short shipment generates a back ordered Sales Order line. This however does not guarantee that the order qty = shipped qty, since you could ship more or less than ordered. If they are using Shipping Data Entry, you can prevent the over shipment using the Shipping setup option, and uncheck 'allow overshipment'. If your customer needs exact order qty = ship qty I'd put in a script to handle it.

Thanks. I am not sure if disallowing backorders can be overridden and if it couldn't that might be an issue. They've been kicking around this concern for a while and obtained a quote on denying over/under shipments which they never followed through with.