Sage 100

 View Only
  • 1.  I have a customer on a version 4.4 of a DSD Extend

    Posted 11-04-2011 06:14
    I have a customer on a version 4.4 of a DSD Extended Solution - they inquired about upgrading to 4.5 and wondered what the time required to upgrade the DSD Extended Solution was. What I learned from Sedal Legesse ( sedall@dsdinc.com ) of DSD: - 12 week lead time - Upgrading the enhancements as requested - even for customers on maintenance What I think this means is that if one of your customers has an Extended Solution (and I think DSD at this point is the primary game in town) you may want to check with Sedal and get your upgrade order in sooner rather than later.


  • 2.  RE: I have a customer on a version 4.4 of a DSD Extend

    Posted 11-04-2011 06:59
    Thanks for the heads up - 3 months seems like a long time. I put my request in now as I have a client who wants to upgrade at christmas and we might not be able to if there is a 12 week lead - hopefully it is already in the pipeline.


  • 3.  RE: I have a customer on a version 4.4 of a DSD Extend

    Posted 11-04-2011 09:31
    For enhancements that are done with scripting, I'm finding no significant time to upgrade from 4.4.X to 4.5.


  • 4.  RE: I have a customer on a version 4.4 of a DSD Extend

    Posted 11-04-2011 16:34
    @MyronStevenson -- thanks for the info. We've done a few scripting projects, and now some of those customers are interested in upgrading to 4.5. Glad to know if should be (mostly) painless.


  • 5.  RE: I have a customer on a version 4.4 of a DSD Extend

    Posted 11-07-2011 06:48
    Not sure I understand why a request is required if customer is on manintenance. Do I also have to request it again (and wait another 3 months) when a PU is installed? One of the DSD Enhancement Maintenance Plan benefits is the ""Automatic notification of new releases to plan subscribers."" Is there a change to the plan benefits?


  • 6.  RE: I have a customer on a version 4.4 of a DSD Extend

    Posted 11-07-2011 07:16
    I'm just passing along the info ... because I had a similar reaction.


  • 7.  RE: I have a customer on a version 4.4 of a DSD Extend

    Posted 11-07-2011 07:38
    Thanks for the heads-up!