Sage 100

I have a customer in 4.40 who is trying to click on the little camera icon in MAS 200's inventory maintenance/inquiry screen to view the associated image. Running under MAS 200 mode, it does not work from the workstation. Running in MAS 90 mode, it does work from the workstation. In both cases it works from the server just fine. MAS 200 itself is running as an application on the server logged in as ""administrator"". My first thought is that someone was running it as a service under the ""LocalSystem"" account but that is not the case. MAS 200 is acting like it cannot find the image. There is definitely something going on with the MAS 90 mode versus MAS 200 mode thing, but I'm not sure what and wondering if anyone out there has experienced the same issue or have any advice to give.

Found this: The image will not display in Sage MAS 200 if a mapped drive was used when running Workstation Setup. Use a UNC to connect to the server and run Workstation Setup, or use the installation CD and enter the UNC when prompted.

Interesting ... I did already check the PATH variable in sota.ini and it was listed as a UNC. But I can try re-running workstation setup from the UNC and see if that works.

Is the image on the same server as MAS 200?

Yes.

As MAS 200 from SYZCON type this to see if it's the path you're expecting: ? %SYS_SS'PathImages$ If it looks okay, see if you can open the path (if it fails probably will see Error 12 or Error 0) OPEN(1)%SYS_SS'PathImages$ If it's okay (just takes you back to prompt) open the full image file: OPEN(1)%SYS_SS'PathImages$+""abc.jpg"" Replace abc.jpg with your image file obviously. Type BYE when you're done. Hoep that helps.

Here is some more information. I tried installing the workstation setup from the UNC path (after completely removing workstation setup from that workstation first.) That did not work; I still get the same message when clicking on the camera icon: ""Image file %1 not found"". I tried Alnoor's drop out to the SYZCON and put in ? %SYS_SS'PathImage$ and got ""Error 88 Invalid/Unknown Property Name

Did you type this: ? %SYS_SS'PathImage$ If so put an ""s"" at the end: ? %SYS_SS'PathImages$

What I found out is that the server is running as the local administrator and not the domain administrator as I instructed them back on 5/30. I re-instructed them that we need to run it under domain admin because of it being MAS 200 and needing to access a network resource. We will see if that fixes it.

When they ask why, tell them because ""Alnoor Says So""!