Sage 100

I have a couple of clients on v2016 PU 2 that are getting an error 47 in CI_CustomerFormatter.pvc at line 100 when entering cash receipts using the default customer ""CASH"". This only happens sporadically. I have not been able to find any knowledgebase articles on Sage. Any one else seen this? Thanks.

I had a client who received this error with the exact same scenario and Sage couldn't duplicate it with a copy of their MAS90 directory at all, so after creating a new user account for the users who worked in Cash Receipts, the error went away. Some of these users were also getting upgraded/new Windows 10 machines at the same time as well, so I can't say for certainty that it was the new user account, but it's easy enough to try.

I've been working closely with a newer user on 2016.3 Advanced and haven't taken any calls on this yet. FWIW.

OK, thanks. On the two users that have had the issue both were on Advanced. One is on 100c and the other on 100