Sage 100

I have a client using Printronix Dot Matrix Printers with Epson emulation. They are saying that the print quality is not ideal and used to be much better when they were passing data directly to the printer and not going through crystal reports...I checked with printronix folks and they were asking if crystal reports driver can have the printer use its native fonts. Cant say i have researched that before so here i am...I will be checking with SAP folks next but thought i would see if anyone has done this before.

I think you have to figure out which font is native (courier?) and then change your Crystal form to use that font.

We have tried many fonts and just cant get same quality as the client claims came from directly passing data to the printer. Not sure if there is a way for crystal to do this.

Try the Generic / Text Only driver on the server/workstation. I have a client in the same situation and that is what I have done. Makes formatting in Crystal a challenge though.

Robert - There's a way to identify the native printer fonts for the Printronix that can be used in a Crystal form. There's a feature for legacy modules called Printer Preferences under Library Master / Setup. Select it then select the Printronix driver. Now uncheck the _Enable Grapahics Printing for this Printer_ then check the _Show Native Printer Fonts Only_ box. Under the Normal Font heading, click dropdown for Name and you will see the native printer fonts. Note your choices carefully and/or screenshot them (use the 5-second delay feature if you're a SnagIt user). Click Cancel to close Printer Preferences. No need to click Accept as these choices are for legacy modules only. Now in the Crystal form, you need to format all fields with 1 of these native fonts. Ctrl-A prolly still works to select all (well most) but there will definitely be some manual resizing of fields required. Then test it. You will need to play print around with it. Installing the Generic/Text driver is an option also like @GregStiles said.