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  • 1.  I have a client that paid several invoices via cre

    Posted 08-19-2014 14:33
    I have a client that paid several invoices via credit card. I would like to see the invoices and GL accounts that the cash was posted to. So like a silly person, I went to the cash receipts report as I normally do with cash, but my CC's do not appear. I verified that the ""retain deposit history"" in AR set up options was saving all transactions. Is there another flag that I have overlooked or another report that I should be using. Help....


  • 2.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 14:35
    Try the Deposit Transaction Report


  • 3.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 14:51
    Nope - no apparent transaction detail. Just a summary by card with approval information.


  • 4.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 14:58
    This is from the HELP window for the deposit transaction report. Is it possible someone purged the transactions? Overview Use Deposit Transaction Report to provide a history of deposit payment transactions processed by the system. The report prints in payment type/invoice number order. When the report prints, you can then purge the printed transactions. All transactions within the printed range are deleted. Note The Deposit Transaction Report includes sales order deposits (paid by cash or credit card) entered and updated in the Sales Order module, and credit card deposits recorded in Cash Receipts Entry.


  • 5.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 15:09
      |   view attached
    Or anything is possible here at the rock. Attached is what I see. Nowhere do I see settings that will provide the type of detail from the cash receipts report.


  • 6.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 15:17
    I think you're seeing what you're supposed to be seeing on that report and unfortunately I think that's all you're going to get. Am I going to get kicked out of 90Minds if I say ""working as designed""?


  • 7.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 15:19
    Just looked at the help for cash receipts Note The Monthly Cash Receipts Report does not reflect credit card transactions. The Deposit Transaction Report includes sales order deposits (paid by cash or credit card) entered and updated in the Sales Order module, as well as credit card receipts entered in Cash Receipts Entry. Seems odd (yes this IS Sage) that the CC ""cash"" receipts are excluded.....


  • 8.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 15:20
    Depends if you are taking Sage's side on this...


  • 9.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 15:25
    Never!!


  • 10.  RE: I have a client that paid several invoices via cre

    Posted 08-19-2014 17:13
    Sent a note to Diane Coffman for a ""quick fix"" request. A snowball has a better chance in Hades, but what the heck!!!!!