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  • 1.  I have a client that is struggling with backorders

    Posted 02-09-2016 09:41
    I have a client that is struggling with backorders and credit card authorizations. They authorize a credit card at Sales Order Entry but will ship part of the order that day and the rest of the order a few days later. The new CVV2 rules require they obtain the CVV2 code from the customer each time they reauthorize a card. They are currently use SPS but are considering APS. Any workarounds to allow multiple settlements against a single authorization? Assuming the settlements do not exceed the authorization? Lots of volume so manually working around it is currently a struggle and becoming even more cumbersome.


  • 2.  RE: I have a client that is struggling with backorders

    Posted 02-09-2016 09:45
    What version are they using?


  • 3.  RE: I have a client that is struggling with backorders

    Posted 02-09-2016 09:59
    Information I got from APS regarding the CVV2 code was it is good to have, helps eliminate disputes if customer saying they did not authorize and looking for a refund, but CC can process without it.


  • 4.  RE: I have a client that is struggling with backorders

    Posted 02-09-2016 10:58
    They are V2014. They definitely need to process under CVV2. Chargebacks are becoming abusive throughout the industry.


  • 5.  RE: I have a client that is struggling with backorders

    Posted 02-09-2016 17:04
    IDK, couldn't they use the CVV2 value as the ""Card ID""? Maybe a prefix such as V, M, D, A followed by the 3 or 4 digit code? (you didn't get that suggestion from me.)


  • 6.  RE: I have a client that is struggling with backorders

    Posted 02-09-2016 18:18
    Mmmmmmmm Interesting!


  • 7.  RE: I have a client that is struggling with backorders

    Posted 02-10-2016 06:39
    Saving CVV2 codes scares me. I have heard there are some very ruthless penalties if that data is compromised. I am sure that is the reason the credit vaults do not store it even in their encrypted files.


  • 8.  RE: I have a client that is struggling with backorders

    Posted 02-10-2016 07:22
    If you save it you lose your PCI complance.