Sage 100

I have a client that has closed the prior year in payroll, yet the YTD amounts are still showing up on the check stubs. When looking at the Earnings and Vacation Inquiry screen the earnings YTD include the prior year. Anyone else seeing this? they are on version 2016, PU 5.

This might be a dumb answer, but did they run 'quarter and period end processing'? Or did they just go into Payroll/Setup and change the Year and Quarter? I have a client that refuses to do the period end processing (in other modules) and only changes the Year/Period in Setup Options.

Have you tried reinitializing the work files Sage 100 uses to print the pay stubs?

@NancyHanson That is a very good question. I will have to verify. @DougHiggs I did try and reinitialize the work files.

Double check but I think PR_32 is a temporary work file.

I believe Nancy is correct. Based upon the activity log it looks like they closed payroll in the backup company and not the live company and then went into setup in the live company and changed the data. What a mess.