Sage 100

I have a client that has 25 companies, 25 checks each laid out slightly different, 4 check writers, and 2 HP printers. I have narrowed this down to two printers and two drivers and they just will not line up the same when printing to the two printers. Any suggestions? Magical Drivers? Other Solutions?

The all print to all companies. 2 print to one printer and 2 print to the other printer. Both in the same building.

Are you using safety paper or pre-printed forms?

I have a developer with over 100 companies. We use MICR checks which print to blank stock.

I am a big fan of the MICR particularly with the onset of optical (over magnetic) readers. The issue is the client frequently has a psychological block because they have all of this money invested in the current stock.

This is the first time I have seen two different printers be so far off of one another. We are talking 1/8 to 1/4 inch up and another 1/16 to the right...

What about using a different form code for that printer?

That will work. I have a couple options but then we have 50 forms to maintain and I am pulling my hair out with the 25. The issue is the owner does not like the dollar amounts to touch the preprinted titles and the window can not show even a fraction of the preprinted amount. AAAHHHHHH!!!!

Larry, this was an old fix from years ago though I used it the other day on W-2 printing. Is the spool options set different on the printers? Used to have to set this option up as Spool the Job and Start Printing after the job is spooled versus start printing immediately.

I would push to use blank check stock. Use the pre-printed as a backup. It would save the owner overtime to not have to adjust 50 forms or have x number of different check stock. Do it all with a single form on a single stock. I have had customers who pushed back too but once I get them on it they kick themselves for not doing it earlier.

Great idea. @RonPeterson . I will have to see if I can get the terminal server manager to turn that off to see if will help a bit. The client insists there were no issues prior to the 2013 upgrade. I had to setup new forms because of the printing issue of checks in 2013. What a time consuming and frustrating mess for the client (and me). (Keep in mind they had redirection issues with the terminal server setting up multiple choices of the printers with differing drivers as well.) It is unbelievable it is only now an issue.

Have you changed the two formulae in the Crystal reports for all of your different formats?

I was last told by Sage support my only option was to delete the form and start over... I guess I should have searched here.

There's a No Printer checkbox in Crystal under Page Layout. You might try that.

Mark or unmarked the no printer?

On.

@LarryBradford - You must have talked to the same person who my client talked to when I was unavailable. Sage created a new check form so the client could finish updating the check register (checks printed fine). So spent five minutes fixing the formula in their ONE form, then another 10 minutes undoing the damage that Sage tech support did. I second EVERYONE's post about blank check stock and MICR printing. It is the way to go and the CHEAPEST. Reminds me of a client that didn't want to toss $400 worth of check stock for her OKI. I warned her ahead of time that it would behoove her to do so, but she wanted to use the checks. After struggle for several hours to get the OKI to work (either too slow or not aligning correctly, depending on the emulation I used), I charged her $500 for the failed effort. She ordered new check stock the next day and is now a heavy user of ACH payments..............

Just a side note is we plan on recreating the AP form when upgrading to 2013. We gave up trying to convert the form from prior versions. Nothing but trouble.

@alanniergarth - The fix isn't too difficult. Just a couple of formula changes seems to do the trick. Here is the link to @BarbaraGoldstein original post. https://90minds-com.socialcast.com/messages/16824749